Privacy Policy
At Uncompromised, we respect your privacy and believe in keeping things transparent. This policy explains how we collect, use, and protect your information when you visit our website or shop from our online store.
1. Who we are
This Privacy Policy applies to uncompromised.in and shop.uncompromised.in, operated by Simplability Private Limited / Uncompromised.
2. Information we collect
We may collect your name, phone number, email address, billing address, shipping address, order details, payment status, and communication details when you place an order, contact us, or use our website.
We may also collect basic website usage information such as device type, browser, pages visited, and approximate location to improve our website and shopping experience.
3. How we use your information
We use your information to:
- Process and deliver your orders.
- Send order updates, invoices, and delivery updates.
- Respond to your questions, feedback, or complaints.
- Process payments, refunds, returns, or replacements.
- Improve our products, website, and customer experience.
- Send offers or updates, only where permitted or consented.
- Meet legal, tax, accounting, and compliance requirements.
4. Payments and delivery
Payments are processed through trusted third-party payment partners. We do not store sensitive payment details such as full card number, CVV, UPI PIN, OTP, or net banking password.
For delivery, we may share your name, phone number, address, and order details with courier, logistics, or fulfilment partners only as required to complete your order.
5. Cookies and analytics
Our website may use cookies and analytics tools to improve performance, remember preferences, understand visitor behaviour, and improve the shopping experience. You can control cookies through your browser settings.
6. Sharing of information
We do not sell your personal information. We only share information with payment partners, logistics partners, technology service providers, professional advisors, or authorities when required for business operations, order fulfilment, or legal compliance.
7. Data security
We take reasonable steps to protect your information from misuse, unauthorised access, loss, or disclosure. However, no online system can be guaranteed to be completely secure.
8. Data retention
We keep your information only for as long as needed for order fulfilment, support, legal compliance, accounting, tax, dispute resolution, and business record purposes.
9. Your rights
You may contact us to request access, correction, update, or deletion of your personal information, subject to legal and business record requirements.
10. Updates to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact us
For privacy-related questions or requests, please contact:
Simplability Private Limited / Uncompromised
Email: hello@uncompromised.in
Website: uncompromised.in
Store: shop.uncompromised.in
Privacy Policy
At Uncompromised, we respect your privacy and believe in keeping things transparent. This policy explains how we collect, use, and protect your information when you visit our website or shop from our online store.
1. Who we are
This Privacy Policy applies to uncompromised.in and shop.uncompromised.in, operated by Simplability Private Limited / Uncompromised.
2. Information we collect
We may collect your name, phone number, email address, billing address, shipping address, order details, payment status, and communication details when you place an order, contact us, or use our website.
We may also collect basic website usage information such as device type, browser, pages visited, and approximate location to improve our website and shopping experience.
3. How we use your information
We use your information to:
- Process and deliver your orders.
- Send order updates, invoices, and delivery updates.
- Respond to your questions, feedback, or complaints.
- Process payments, refunds, returns, or replacements.
- Improve our products, website, and customer experience.
- Send offers or updates, only where permitted or consented.
- Meet legal, tax, accounting, and compliance requirements.
4. Payments and delivery
Payments are processed through trusted third-party payment partners. We do not store sensitive payment details such as full card number, CVV, UPI PIN, OTP, or net banking password.
For delivery, we may share your name, phone number, address, and order details with courier, logistics, or fulfilment partners only as required to complete your order.
5. Cookies and analytics
Our website may use cookies and analytics tools to improve performance, remember preferences, understand visitor behaviour, and improve the shopping experience. You can control cookies through your browser settings.
6. Sharing of information
We do not sell your personal information. We only share information with payment partners, logistics partners, technology service providers, professional advisors, or authorities when required for business operations, order fulfilment, or legal compliance.
7. Data security
We take reasonable steps to protect your information from misuse, unauthorised access, loss, or disclosure. However, no online system can be guaranteed to be completely secure.
8. Data retention
We keep your information only for as long as needed for order fulfilment, support, legal compliance, accounting, tax, dispute resolution, and business record purposes.
9. Your rights
You may contact us to request access, correction, update, or deletion of your personal information, subject to legal and business record requirements.
10. Updates to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact us
For privacy-related questions or requests, please contact:
Simplability Private Limited / Uncompromised
Email: hello@uncompromised.in
Website: uncompromised.in
Store: shop.uncompromised.in